Topline Training provides the acquisition of knowledge, skills and competencies acquired from short structured courses. Topline Training has the specific goals of improving staff capability, capacity, productivity and performance.

Bridging the gap between Training and Increased Performance

Often training programs struggle to deliver noticeable staff behaviour change and a measurable positive return on investment. Topline training programs are designed to deliver high performance and results.

In order to deliver more effective training, Topline Training programs are often customised to deliver custom-tailored content designed to address the unique challenges and requirements of clients. Custom-tailored content is particularly important for effective sales training.


Topline has over 100 training courses.

SIGNATURE TRAINING

Transformational Leadership

Extracting superior performance from your team and building a high performance organisational culture.

PERFORMANCE STEP-CHANGE TRAINING

Step-change in Organisational Performance

Often an organisation’s growth is limited by the stage of maturity and the structure of the business. Topline step-change training courses provide the input to restart rapid growth.

SALES TRAINING

Sales Training

Effective Sales Training can often be the simplest way to grow revenue. Sales representatives need constant training and coaching to maintain peak levels of performance.

SOFT SKILLS TRAINING

75 Soft Skills Training Courses

Soft skills relate to a person's ability to interact effectively with co-workers and customers. They enhance an individual's interactions, job performance and career prospects.


Transformational Leadership

Extracting superior performance from your team and building a high performance organisational culture.

Training Course Outline

  1. Transformational Leadership

Step-change in Organisational Performance

Often an organisation’s growth is limited by the stage of maturity and the structure of the business. Topline step-change training courses provide the input to restart rapid growth.

Training Course Outlines

  1. Innovation
  2. Strategy
  3. Leadership Development
  4. Sales Execution

Sales Training

Effective Sales Training can often be the simplest way to grow revenue. Sales representatives need constant training and coaching to maintain peak levels of performance.

Effective training often requires custom-tailored content designed to address the unique challenges and requirements of clients. Custom-tailored content is critical for effective sales training.

Training Course Outlines

  1. Sales Process
  2. Sales Basic Skills
  3. Sales Advanced Skills
  4. Cold Calling
  5. Sales Management
  6. Winning Tenders
  7. Elite Sales Performance

75 Soft Skills Training Courses

Soft skills is a term relating to a person's Emotional Intelligence Quotient (EQ), the personality traits, communication style and language used that forms relationships with other people. Soft skills complement hard skills (which are the occupational requirements of a job).

Soft skills relate to a person's ability to interact effectively with co-workers and customers. They enhance an individual's interactions, job performance and career prospects. Excellence in soft skills is an important contribution to the success of organisations that require face-to-face customer interactions.

In a number of professions, soft skills may be more important than occupational skills. The legal profession is an example where the ability to deal with people politely is more important than technical legal skills, for professional success.

Soft Skills are behavioural competencies, also known as Interpersonal Skills or People Skills.


Training Course Outlines

  1. Administrative Support
  2. Anger Management
  3. Appreciative inquiry
  4. Assertiveness and Self-Confidence
  5. Attention Management
  6. Basic Bookkeeping
  7. Body Language Basics
  8. Budgets and Financial Reports
  9. Business Acumen
  10. Business Ethics
  11. Business Etiquette
  12. Business Succession Planning
  13. Business Writing
  14. Call Centre Training
  15. Change Management
  16. Civility in the Workplace
  17. Coaching and Mentoring
  18. Communication Strategies
  19. Conflict Resolution
  20. Creative Problem Solving
  21. Critical Thinking
  22. Customer Service
  23. Delivering Constructive Criticism
  24. Emotional Intelligence
  25. Employee Motivation
  26. Employee On-boarding
  27. Employee Recruitment
  28. Executive and Personal Assistants
  29. Facilitation Skills
  30. Generation Gaps
  31. Goal Setting and Getting Things Done
  32. Hiring Strategies
  33. Human Resource Management
  34. Internet Marketing Fundamentals
  35. Interpersonal Skills
  36. Job Search Skills
  37. Knowledge Management
  38. Leadership and influence
  39. Lean Process and Six Sigma
  40. Manager Management
  41. Managing Workplace Anxiety
  42. Marketing Basics
  43. Measuring Results from Training
  44. Media and Public Relations
  45. Meeting Management
  46. Middle Manager
  47. Negotiation Skills
  48. Office Politics for Managers
  49. Organisational Skills
  50. Overcoming Sales Objections
  51. Performance Management
  52. Personal Productivity
  53. Presentation Skills
  54. Project Management
  55. Proposal Writing
  56. Public Speaking
  57. Risk Assessment and Management
  58. Safety in the Workplace
  59. Sales Fundamentals
  60. Social Intelligence
  61. Social Media in the Workplace
  62. Stress Management
  63. Supervising Others
  64. Supply Chain Management
  65. Talent Management
  66. Teamwork and Team Building
  67. Telework and Telecommuting
  68. Time Management
  69. Trade Show Staff Training
  70. Train-The-Trainer
  71. Virtual Team Building and Management
  72. Work-Life Balance
  73. Workplace Diversity
  74. Workplace Harassment
  75. Workplace Violence